List hygiene tool

Role-based email checker

Check whether an address belongs to a shared role like support@, sales@, info@ or admin@ instead of an individual person.

Why role-based addresses matter

Addresses such as sales@company.com and support@company.com can be perfectly deliverable, but they often reach a shared inbox or multiple people. For outreach and lead enrichment, it can be useful to separate them from person-specific addresses.

Does role-based mean invalid?

No. EmailValidly treats role status as a risk signal, not proof that the address cannot receive mail. Use the main email checker when you also need DNS, MX, disposable-domain and mailbox signals.

Put the result to work

A shared inbox can still be the right contact

This checker looks for common functional local parts, like sales or billing. A match describes an address pattern. It does not identify an owner, measure engagement or establish whether the inbox works.

  1. Enter the full address

    Use the supplied address so syntax can be checked first.

  2. Read the pattern match

    The checker recognises a set of common shared-inbox names.

  3. Apply your contact policy

    A billing inbox may be appropriate for invoices even if it is unsuitable for an individual signup.

Worked examples

What the evidence tells you

Illustrative scenarios, not live results for the addresses or records shown. Open a scenario to see the next action.

01sales@example.com
Common functional pattern

The local part matches a name commonly used by a team.

Next action Check whether a team inbox suits your purpose.

02billing+receipts@example.com
Tagged functional pattern

This checker checks the base local part before the plus tag.

Next action Preserve the full address when contacting it.

03alex@example.com
No common pattern detected

A person-like name does not prove that one person owns the inbox.

Next action Keep ownership checks separate.

Use it with a purpose

Where this tool fits

Account registration

Explain why you need an individual address if shared access would affect account recovery.

Business records

Keep appropriate department contacts while marking them separately from named people.

Before you decide

Questions about this tool

Are shared inboxes bad addresses?

No. They are often intentional and useful.

Does a non-match prove a personal inbox?

No. Pattern matching cannot identify the owner.

Does this check delivery?

No. Use the full checker for DNS and mailbox signals.